Case Description

MAS embarked on an SAP deployment to achieve operational excellence, transparency and visibility and cost efficiency. They achieved this by simplifying and automating processes driven by legacy systems, standardizing processes across the organization by using a common ERP system that replaced legacy silo based systems and automated controls and workflow such as PO approval and budget checking.

Key Challenges

  • 22 Companies with over 1800 users over 45 countries
  • Organization Change
  • Very steep learning curve required
  • Industry knowledge of project team members is a critical success factor
  • Delivering Effective Training and Communication
  • Data Cleansing and Transformation required significant project attention
  • Migrating to 23 different interfaces
  • High volume of data managed for interfaces and BI reporting
  • First SAP Implementation for SIS IATA


  • Process standardization across the global organization
  • Improved control of procurement, awarding POs and selection of suppliers and improved spend control via aggregation of procurement demand
  • Increase productivity in areas of finance operations such as reporting, period end closing and Account Payable resulting in improved control for budgetary spend compliance
  • Improved productivity and reduced turnaround time in Route Reporting
  • Continuous support for the business user, allows uninterrupted running of the daily operation
  • Operational improvement on month-end closing
  • Leverage on strategic order to cash process
  • Improved service levels for AMS